The order process in details
The steps to purchase 1. Registration Before you order from GameGoods you need to create a GameGoods account. To do so please press on "Register" on the bottom-right side of our homepage and fill out the form.
We recommend that you fill out all the fields on the form, as this will allow us to communicate with you easily during the delivery process.
If you are already registered with GameGoods, log into your account before starting the order process.
2. Select the Game Data Once logged in you can go ahead and select the game you play. On the next page you will see all available amounts to choose from, then select server, and for World of Warcraft the faction.
You can change the amount you selected when the shopping cart is displayed, right before you click the "checkout" button.
You can also use the "Express checkout" on the left to quickly choose the game, amount and server you want and head right to the checkout.
3. Last details Specific details for the delivery, such as the character's name and the preferred payment method, are to be set on the checkout page.
Guild Wars does not have an in-game mail system. Therefore the gold has to be delivered via face-to-face trade, as well as for World of Warcraft. This is why it is important for our WoW and Guild Wars customers to select which times they are usually online so we can meet in the game.
Please consult the "Payment options" section in our FAQ to decide which method suits you best.
Read our General Terms and Conditions of Business carefully, accept them, and then click "Order". You will be automatically redirected to the homepage of the payment provider you selected. We can only deliver your order after we have received your payment.
Creation of an account In order to place an order with gamegoods.co.uk you need to create an account. It is very important that you fill in all the required fields as accurate as possible.
By giving us all these informations about your character name, faction, and email address we can make sure the delivery will be made to the right character and that we can contact you in case of changes.
The information submitted will never be disclosed to any third parties.
How do you set your prices? Our prices are set according to the supply and demand, and may vary a lot over time as the time needed to collect Gold changes each time a new patch is added. We will always try to offer you the best prices in the market, as any price increase will happen on
every single website at the same time. Being the leader on the European market means that we will more easily get your Gold at the best prices among all our Gold suppliers, as they will preferably sell it to GameGoods: this means a better offer for you!
You may find competitors who apparently offer better prices. Remember that the delivery speed depends mainly on the price paid, and a cheaper price means a very slow delivery time! Our prices offer you top delivery speed.
Is it legal? We can guarantee you that our service is totally legal. We are a European company and therefore respect the European law, which applies in France, Germany, England, Spain and the other European countries and is very similar in the United States!
The terms and conditions in World of Warcraft, LOTRO, Guild Wars, etc. may specify that you cannot buy virtual currencies. This does not mean that it is not legal, as those games do not change the existing laws and can only follow the legislation. For example you can kill lots of things in the game whereas you cannot do the same thing in the real world. For the same reason buying Gold is totally legal and does not infringe any regulations.
Our service is to offer you a means of saving some time in the game: we do not sell any game's property and do not use any part of the game code or design, which are properties of their owners. Several legal studies have stated the fact that selling Gold was entirely legal.
Do you only sell Gold? At the moment we sell: WoW Gold on EU and US servers, GW Golds for Guild Wars, Lotro Gold, Vanguard Gold and EVE ISK. We are currently working on the extension of the products we offer you, to make sure you have the best gaming experience. In the future you will also be able to purchase Power-leveling, WoW accounts and Game time cards at GameGoods.
How to cancel an order You can cancel your order within two weeks by contacting us in writing (e.g. by e-mail or via our live chat). Please indicate the order ID and the reason for the cancellation so we can improve our service in the future.